Privacy Policy
WeTotalCare ("we," "us," or "our") is committed to protecting your privacy. All personal information collected through our website and SMS program is used solely to provide and improve virtual healthcare services.
1. Information We Collect
Personal Information:
Name, email, phone number
Account and consent records for SMS and email communications
Non-Personal Information:
IP address, browser type, device information
Website usage patterns and analytics
Cookies and similar technologies
Client Communication:
Inquiries, service requests, and consultations
Health service preferences
2. How We Use Your Information
Provide and improve virtual healthcare services
Send appointment confirmations, reminders, and account notifications
Maintain security and compliance
Track communication preferences and consent
3. SMS Messaging & Compliance
Messages are sent only if you opt-in
Reply "STOP" to opt-out
Message frequency varies based on interactions
Standard message and data rates may apply
Help: Reply "HELP" or contact [email protected]
4. Information Sharing & Disclosure
We do not sell, rent, or trade personal information. Limited sharing occurs only for:
Service Providers:
Third-party vendors assisting in service delivery (e.g., payment processors, operational support)
SMS providers delivering messages you consented to receive
Legal Compliance:
Required by law, legal process, or to protect our rights
Responding to valid law enforcement requests or court orders
Business Transfers:
In case of mergers, acquisitions, or sale of assets, data remains protected under this policy
Note: SMS opt-in and consent data is excluded from all sharing outside authorized SMS providers
5. Data Security
Encryption of sensitive data in transit and at rest
Secure access controls and authentication
Regular security audits and employee training
Breach notification protocols per applicable law
Backup and disaster recovery systems
No method of transmission/storage is 100% secure, but commercially reasonable measures are used
6. Cookies & Tracking Technologies
We use cookies to:
Analyze site traffic and user behavior
Remember preferences and improve functionality
Measure effectiveness of services
Control: You can manage cookies through browser settings; disabling them may limit features.
7. Your Rights & Choices
You have the right to:
Access, update, or request deletion of personal information
Opt-out of SMS messages by replying "STOP"
Withdraw consent for future communications
Request details on how your data is processed
Lodge a complaint with a supervisory authority
Contact us to exercise your rights
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices. This policy applies only to information collected by WeTotalCare.
9. Changes to This Privacy Policy
Policy may be updated periodically
Latest version will always be posted on our website with the effective date
For significant updates, clients may be notified via email or website notice
10. Contact Us
If you have questions about this Privacy Policy or how we handle your information:
WeTotalCare
Phone: +1 561-678-5208
Email: [email protected]
By using our website and services, you consent to this Privacy Policy.
We provide convenient virtual healthcare services that help patients connect with licensed providers, manage their health, and access care from anywhere in the United States.
Serving Patients Nationwide in the United States